Wild Lotus Counselling

Helping Those Who Need Support Anywhere in Canada

About - Wild Lotus Counselling

Wild Lotus British Columbia
"Wild Lotus Counselling is based in beautiful Victoria, BC and provides online counselling services through the use of various technology platforms- Phone, Video, Text, or Email."

Counselling Services

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1:1 counselling where issues ranging from stress, anxiety, depression, anger, etc. can be explored in a safe and reassuring manner.

Woman with iPhone Bicycle

Counselling that focuses on safely exploring the reasons behind an addiction, building self-empowerment, and generating everyday solutions that can be discussed in an accepting and comforting space.

Woman with iPhone Bicycle

Counselling that focuses on the family as a unit, where issues pertaining to family dynamics and function can be explored in an inclusive and accepting space.

Counselling Services

Amanda provides various types of counselling services and specialities.

Individual Counselling

1:1 counselling where issues ranging from stress, anxiety, depression, anger, etc. can be explored in a safe and reassuring manner.

 

Addiction Counselling

Counselling that focuses on safely exploring the reasons behind an addiction, building self-empowerment, and generating everyday solutions that can be discussed in an accepting and comforting space.

 

Family Systems

Counselling that focuses on the family as a unit, where issues pertaining to family dynamics and function can be explored in an inclusive and accepting space.

 

Emotionally Focused Therapy for Relationships

Counselling that focuses on building and strengthening the bonds of a relationship in a warm and accepting space.

 

Youth Counselling

1:1 counselling where issues specifically related to todays youth can be discussed in a safe and confidential manner.

Parents with Children

Trauma-Focused Counselling

Counselling that focuses on creating a safe and trusting space for client-directed exploration of trauma-related experiences.

 

Parenting Approaches

Counselling that focuses on topics pertaining specifically to parenting approaches and solutions that can be explored in an accepting and reassuring manner.

 

Short-Term Solution-Focused Therapy

Counselling that focuses on issues specifically related to goal-oriented and solution-focused approaches that can be implemented on a daily basis.

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Email

Counselling sessions that take place through Hushmail, which is a HIPPA compliant format that has sender and receiver encryption to ensure secure privacy for all client email communication. Hushmail does not require you to create an account, but does require you to create a secure passcode to access the emails. It is highly recommended that you choose a passcode you can remember well or keep your passcode somewhere safe where you will be able to access it for retrieving your emails. It is also highly recommended that you have a solid internet connection and are able to find a quiet and safe place where you will not be interrupted to read and write your emails comfortably.

Counselling Formats

Amanda is able to provide counselling sessions through 4 different online formats that are sure to best suit your therapeutic needs and tech saavy abilities.

Phone

Counselling sessions that take place over the phone. To experience the full benefits of your counselling session, it is highly recommended that you have a solid phone connection (i.e. a landline or cell phone) and are able to find a quiet and safe place where you will not be interrupted, and can speak comfortably.

Video

Counselling sessions that take place through Zoom, which is a HIPPA compliant video conference platform to ensure secure privacy for all client sessions. Zoom also doesn’t require you to sign-up or create any passwords to remember. It is highly recommended that you have a solid internet connection and are able to find a quiet and safe place where you will not be interrupted and can speak comfortably.

Text

Counselling sessions that take place through text messaging. It is highly recommended that you make sure your phone plan includes enough text messages that can be sent and received during a session (to avoid overage charges). It is also highly recommended that you have a solid service connection and are able to find a quiet and safe place where you will not be interrupted and can type messages comfortably.

How It Works

  1. Decide on a counselling package that best suits your needs and budget- found under the ‘Prices’ tab.
  2. Once a counselling package has been chosen, click the blue ‘Order Now’ button on the counselling package.
  3. You will be taken to another page to fill out your contact information, choose an available session time that is the most convenient for you, choose a counselling format (phone, video, text, or email) from a drop-down menu, and finally fill-in your credit card information for your purchase transaction.
  4.  Once your session time has been booked and your counselling package has been purchased, check your inbox for an email containing your receipt of purchase, session information, required intake form, and any necessary information needed to attend your session during your scheduled time (video chat link, phone number, or email address).
  5. Prior to your first session, please fill-out the required intake form to the best of your ability. **Please note- all other required forms will be filled out upon our first session together.

Multiple ways

***Please note: By choosing the email platform, you will be able to begin writing an email right away and sending it to the Hushmail address provided in the confirmation email. Please allow 48 hours for Amanda to provide a response to your email.

User Friendly Counselling Formats

Easy to use formats that Amanda can provide technical help with establishing.

Secure and Confidential Communication

All technology formats for counselling sessions ensure the utmost privacy and confidentiality for clients.

Affordable Counselling

Counselling services that best suit your needs and your wallet.

Counselling from a Trained and Licensed Counsellor

Amanda is a clinically trained and fully licensed counsellor. Amanda’s background ensures her clients receive quality clinical counselling and referral services.

Simple Online Booking

Book your chosen sessions online in one easy transaction.

Counselling Formats to Suit Everyone

With 4 different counselling formats to choose from, everyone will be able to find a counselling format that suits their needs and makes them feel comfortable and safe.

Easy Payments

Hassle-free payments that are quick and easy making it faster to obtain the counselling services you need and want.

The Counselling That You Deserve

Obtaining the counselling services you deserve to live the life you want to the fullest.

Book your FREE 30 minute consultation with Amanda NOW!

Your free consultation will help you and Amanda determine if you’re a suitable therapeutic fit for each other.

Fees

The Solo
$95
Per Session
  • 1 Session (60 minutes each)
  • Phone, Video, Text, or Email
  • Pre-payment via credit card
  • No commitment- Book a session as needed
The Short-Term
$275
For 3 Sessions
  • 3 Sessions (60 minutes each)
  • Phone, Video, Text, or Email
  • Pre-payment via credit card
  • Book sessions that work for your schedule
The Basic
$555
For 6 Sessions
  • 6 Sessions (60 minutes each)
  • Phone, Video, Text, or Email
  • Pre-payment via credit card
  • Book sessions that work for your schedule
The Investment
$1120
For 12 Sessions
  • 12 Sessions (60 minutes each)
  • Phone, Video, Text, or Email
  • Pre-payment via credit card
  • Book sessions that work for your schedule

POPULAR FAQ's

What makes online counselling different?

The biggest and most noticeable difference between online counselling and traditional face-to-face counselling is the format in which the counselling services are delivered (physically present in an office space vs. present in the comfort of your own home). A strong positive feature of online counselling versus traditional face-to-face counselling is that the client is able to choose a counselling format that is the most convenient and comfortable for them to access counselling services. Taking extra time out of our busy day to travel to an office, have a session, and travel back can be a sacrifice many people are not able to make in a day. Being able to have counselling services that fit your schedule in a place that is most convenient and comfortable for you will allow you to access the counselling services your deserve without sacrificing excess time and personal comfort.

What if my communication is interrupted somehow (i.e. a dropped call)?

If a communication error happens at some point during the session, we will try to reconnect*, and adjust for the time lost as much as possible to make sure you receive the maximum counselling experience for your session.

*Reconnection may need to occur in another format if the original format is not possible during your current session. If you do not want use another counselling format for the remainder of your session, rebooking your session for another time may occur.

Why do I need to wait 48 hrs for Amanda to respond to my email?

This time allows Amanda to provide in-depth quality counselling, as emails can be quite lengthy and detailed. Allowing Amanda to have the time to respond to your email provides each client with the best possible counselling services.

Can I access counselling with Amanda anywhere in Canada?

Yes, if you have internet access and/or an appropriate phone plan, you can access counselling with Amanda from anywhere in Canada.

Do I have to book my sessions all at once?

No, you do not have to book your counselling sessions all at once. However, it is recommended that you book your counselling sessions as soon as you are able in order to obtain the time that is most convenient for you to receive counselling services, as time slots fill-up quickly.

Clients must also use all of their counselling sessions within 1 year from the purchase date of their counselling package. If the client does not use all of their sessions within 1 year from the purchase date of their counselling package, they will need to purchase a new counselling package to book any future counselling sessions with Amanda.

Do you do referrals?

Yes, Amanda does referrals for clients who are in need of being referred to an appropriate source (i.e. psychologist, specific counsellor, program, etc.).

There can be a number of reasons why someone may need a referral to another mental health source: the client and counsellor aren’t a suitable therapeutic fit, the client is needing a licensed mental health professional to refer them to a specific source, some mental health professionals or programs will only allow intake upon a referral basis, etc.

What if I feel like we are not a match or I do not like online counselling?

If you are unsure if online counselling will be right for you, it is highly recommended to book a free 30 minute online consultation with Amanda. During this consultation Amanda can answer any questions you have about online counselling, her scope of practice, and/or which online counselling format would be most suitable to your needs and abilities.

If after the consultation you are still uncertain how you feel about online counselling, it is highly recommended that you book 1-3 sessions with Amanda to experience online counselling without feeling like your sacrificing your time and money.

Amanda is also able to refer clients, who feel they may not be a suitable therapeutic match with Amanda, to other mental health professionals.

Do you work with children?

Given the sensitive nature and types of techniques utilized when working with children in a counselling capacity, Amanda does not offer her online counselling services to children. Amanda is able to refer interested parents to appropriate mental health services or counsellors who specialize in counselling children.

Do I have to do the homework that is given to me?

If homework is given during/after a session, it would be in the best interest of the client to complete that homework- as such homework is given with the intent of benefitting the client’s therapeutic journey.

Amanda is also willing and able to review and attend to any homework that the client was unable to complete due to various reasons.

Am I able to have family attend a session?

That will depend upon the format of the counselling session (i.e. phone versus texting), the individual client, and the purpose established for having family attend a counselling session.

The client would need to give permission to have the family member attend a session and thoroughly discuss such an occurrence happening prior to having the family member attend the session.

Do I have to fill out the intake forms that are sent to me prior to our first session?

It is highly recommended that new clients fill-out all the required intake forms to the best of their ability prior to their first session, as most clients like to efficiently utilize as much time as they can during their sessions. However, Amanda is able to go over the intake forms as needed during the first session.

Does my insurance cover my counselling sessions?

Clients who have insurance coverage* through the following companies may be entitled to a reimbursement for the purchase of their counselling sessions:

  • Pacific Blue Cross
  • Equitable Life
  • Greenshield
  • Sunlife

 

*It should be noted that insurance coverage for counselling sessions is not automatic and is up to each client to contact their insurance company to determine what services are covered in their plan.

My Canadian Certified Counsellor License #: 10001102

What is your cancellation, missed, and late policy?

If you are unable to attend an appointment, we request that you provide at least 24 hours advanced notice to our office by email, phone, or simply cancelling/rescheduling your appointment online. Since we are unable to use this time for another client, please note that you will be billed for the entire cost of your scheduled appointment if it is not cancelled with 24 hours notice, unless such cancellation is due to illness or an emergency.

For cancellations made with less than 24 hour notice (unless due to illness or an emergency) or for a scheduled appointment that is completely missed, this will count toward the session(s) purchased and a refund or session replacement will not occur. If you are still needing a counselling session after cancelling in less than 24 hours or missing an appointment, you will need to purchase another counselling package.

For clients who arrive late to a session (excluding lateness due to technical issues), please note that you will only receive the remainder of the time left within that session. Amanda schedules her sessions to ensure each client receives the timely counselling services they deserve.

We appreciate your help in keeping the office schedule running timely and efficiently.

How do I rebook sessions?

Current clients looking to book more sessions with Amanda will need to go onto WildLotusCounselling.ca, choose one of the counselling packages, and click the “Book Now” button. You will be prompted to book your session times and purchase your package. Upon purchase, you will receive a receipt of purchase and a confirmation email with your booking information and necessary information to attend your next sessions.

Amanda has a Master's degree in Counselling Psychology and is a Canadian Certified Counsellor with the Canadian Counselling and Psycotherapy Association.

Amanda Moulton M.A.C.P. CCC

Clinical Counsellor

Amanda has been providing counselling services throughout Victoria, BC since 2015 working with children, youth, adults, and families.

Amanda works with clients around a range of issues, but is most passionate about building healthy satisfying relationships- specializing in family systems, parenting approaches, and emotionally focused therapy. Amanda also has a background in trauma and addiction counselling, providing youth and adults with a safe and accepting space to explore the root of their addiction and generate everyday solutions through encouraging self-empowerment.

Amanda's Counselling Philosophy

Amanda embraces a non-pathologizing, trauma-focused, and client-centered approach to counselling, which aims to maintain clients’ sense of self, dignity, and connection to their inner-resources. Amanda believes that each person has the innate capacity to heal and seeks to provide a warm, open, and safe space for her clients to explore the issues that matter most to them, while allowing for the development of helpful skills and tools that best suit their everyday life.